Browse 50 customer service courses in Singapore
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The Six E’s of Service Excellence
provided by
Pyller Training & Development Pte Ltd
At the end of the day, you will be able to: Focus on altering the view of service from ‘something we do’ to ‘what customers’ experience’ Service Ambassadors will learn that service excellence is a moving ...
Singapore
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At the end of the day, you will be able to: Focus on altering the view of service from ‘something we do’ to ‘what customers’ experience’ Service Ambassadors will learn that service excellence is a moving ...
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You Have the Power to Make the Difference: Extraordinary Service Opportunities
provided by
Pyller Training & Development Pte Ltd
At the end of this course, you will be able to: Recognize the importance of building a Service Excellence Culture (to put customers’ at the heart of everything we do). Living the Philosophy – “Enriching ...
Singapore
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At the end of this course, you will be able to: Recognize the importance of building a Service Excellence Culture (to put customers’ at the heart of everything we do). Living the Philosophy – “Enriching ...
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Turning Difficult Situations into Excellent Service
provided by
EON Consulting & Training
Every dedicated service provider and professional strives for service excellence. Many look forward to the positive interactions with their customers and are sincere in providing only the best service. ...
Every dedicated service provider and professional strives for service excellence. Many look forward to the positive interactions with their customers and are sincere in providing only the best service. ...
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Mindfulness in Customer Service
provided by
EON Consulting & Training
According to a new study co-authored by a team of professors at Simon Fraser University’s Beedie School of Business, the practice of mindfulness makes customer service employees more adaptable, flexible ...
According to a new study co-authored by a team of professors at Simon Fraser University’s Beedie School of Business, the practice of mindfulness makes customer service employees more adaptable, flexible ...
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Delivering Service Excellence
provided by
STTS Training
Understand and Manage Your Customers and Exceed Their Expectations No matter how big your company is, success is dependent on whether or not providing consistently excellent customer service is at the ...
Singapore
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Understand and Manage Your Customers and Exceed Their Expectations No matter how big your company is, success is dependent on whether or not providing consistently excellent customer service is at the ...
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From Awe to Awesome: Service Innovation
provided by
Stellar Performance
How service innovation helps you revamp your services to create awesome customer delight and experience. Today’s customers are more discerning and knowledgeable when selecting services or products. They ...
How service innovation helps you revamp your services to create awesome customer delight and experience. Today’s customers are more discerning and knowledgeable when selecting services or products. They ...
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The Art of Excellent Customer Service
provided by
Stellar Performance
How to impress and win over customers and clients through exceptional service skills! How do the top service champions deliver top-notch service to their customers, clients and stakeholders again and ...
How to impress and win over customers and clients through exceptional service skills! How do the top service champions deliver top-notch service to their customers, clients and stakeholders again and ...
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WSQ Strategies for Winning and Retaining Customers
provided by
Singapore Chinese Chamber Institute of Business
Introduction To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional ...
Singapore
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Introduction To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional ...
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Contact Centre Operations for Team Leaders & Professionals
provided by
OmniTouch
Who should attend: Contact Centre Management, Supervisors, Team Leaders, Quality Assurance, HR, IT, WFM and any role involved in the success of the Centre Seminar Objectives: The Contact Centre Operations ...
Who should attend: Contact Centre Management, Supervisors, Team Leaders, Quality Assurance, HR, IT, WFM and any role involved in the success of the Centre Seminar Objectives: The Contact Centre Operations ...
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Connecting with Customers through Email – How to improve the efficiency and effe...
provided by
OmniTouch
Who should attend: Frontline Team Members, their direct Supervisors and ideally Management roles Seminar Objectives: Email remains a popular form of communiation both for Customers and within Organizations. ...
Who should attend: Frontline Team Members, their direct Supervisors and ideally Management roles Seminar Objectives: Email remains a popular form of communiation both for Customers and within Organizations. ...
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