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Courses > Customer Service

Browse 56 customer service courses in Singapore

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Courses > Customer Service

Customer Service  

The Six E’s of Service Excellence
provided by Pyller Training & Development Pte Ltd
At the end of the day, you will be able to: Focus on altering the view of service from ‘something we do’ to ‘what customers’ experience’ Service Ambassadors will learn that service excellence is a moving ...
Singapore
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At the end of the day, you will be able to: Focus on altering the view of service from ‘something we do’ to ‘what customers’ experience’ Service Ambassadors will learn that service excellence is a moving ... MORE INFO
Inquire Book Now
At the end of the day, you will be able to: Focus on altering the view of service from ‘something we do’ to ‘what customers’ experience’ Service Ambassadors will learn that service excellence is a moving ... MORE INFO
You Have the Power to Make the Difference: Extraordinary Service Opportunities
provided by Pyller Training & Development Pte Ltd
At the end of this course, you will be able to: Recognize the importance of building a Service Excellence Culture (to put customers’ at the heart of everything we do). Living the Philosophy – “Enriching ...
Singapore
Inquire for Schedule and Price
At the end of this course, you will be able to: Recognize the importance of building a Service Excellence Culture (to put customers’ at the heart of everything we do). Living the Philosophy – “Enriching ... MORE INFO
Inquire Book Now
At the end of this course, you will be able to: Recognize the importance of building a Service Excellence Culture (to put customers’ at the heart of everything we do). Living the Philosophy – “Enriching ... MORE INFO
Turning Difficult Situations into Excellent Service
provided by EON Consulting & Training
Every dedicated service provider and professional strives for service excellence. Many look forward to the positive interactions with their customers and are sincere in providing only the best service. ...
Singapore
Jul 14, 2020
SGD  449.40
Every dedicated service provider and professional strives for service excellence. Many look forward to the positive interactions with their customers and are sincere in providing only the best service. ... MORE INFO
Inquire Book Now
Every dedicated service provider and professional strives for service excellence. Many look forward to the positive interactions with their customers and are sincere in providing only the best service. ... MORE INFO
Mindfulness in Customer Service
provided by EON Consulting & Training
According to a new study co-authored by a team of professors at Simon Fraser University’s Beedie School of Business, the practice of mindfulness makes customer service employees more adaptable, flexible ...
Singapore
Jun 03, 2020
SGD  438.70
According to a new study co-authored by a team of professors at Simon Fraser University’s Beedie School of Business, the practice of mindfulness makes customer service employees more adaptable, flexible ... MORE INFO
Inquire Book Now
According to a new study co-authored by a team of professors at Simon Fraser University’s Beedie School of Business, the practice of mindfulness makes customer service employees more adaptable, flexible ... MORE INFO
Effective Communication in Customer Service
provided by EON Consulting & Training
Dale Carnegie said it very well: “No matter what your line of work, even if it is in one of the technical professions, your degree of success depends on your ability to interact effectively with other ...
Singapore
Jun 25, 2020
SGD  428.00
Dale Carnegie said it very well: “No matter what your line of work, even if it is in one of the technical professions, your degree of success depends on your ability to interact effectively with other ... MORE INFO
Inquire Book Now
Dale Carnegie said it very well: “No matter what your line of work, even if it is in one of the technical professions, your degree of success depends on your ability to interact effectively with other ... MORE INFO
Service Wow
provided by NTUC LearningHub
As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers is ...
Singapore
Inquire for Schedule and Price
As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers is ... MORE INFO
Inquire Book Now
As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers is ... MORE INFO
Service Magic
provided by NTUC LearningHub
In today’s highly competitive industry, many successful companies capitalise on service excellence to differentiate themselves from their competitors. However, different customers may perceive service ...
Singapore
Inquire for Schedule and Price
In today’s highly competitive industry, many successful companies capitalise on service excellence to differentiate themselves from their competitors. However, different customers may perceive service ... MORE INFO
Inquire Book Now
In today’s highly competitive industry, many successful companies capitalise on service excellence to differentiate themselves from their competitors. However, different customers may perceive service ... MORE INFO
Handling Challenging Customers
provided by NTUC LearningHub
Professionals are encouraged to demonstrate professional communication skills when they interact with customers or clients. They face unspoken expectations to manage negative emotions that come with challenging ...
Singapore
Inquire for Schedule and Price
Professionals are encouraged to demonstrate professional communication skills when they interact with customers or clients. They face unspoken expectations to manage negative emotions that come with challenging ... MORE INFO
Inquire Book Now
Professionals are encouraged to demonstrate professional communication skills when they interact with customers or clients. They face unspoken expectations to manage negative emotions that come with challenging ... MORE INFO
Handle Complaints Effectively
provided by NTUC LearningHub
On successful completion of this course, participants will have the knowledge and skills to manage customer complaints effectively during service breakdowns to retain customers’ confidence and loyalty. ...
Singapore
Inquire for Schedule and Price
On successful completion of this course, participants will have the knowledge and skills to manage customer complaints effectively during service breakdowns to retain customers’ confidence and loyalty. ... MORE INFO
Inquire Book Now
On successful completion of this course, participants will have the knowledge and skills to manage customer complaints effectively during service breakdowns to retain customers’ confidence and loyalty. ... MORE INFO
Exceeding Customers’ Expectation
provided by NTUC LearningHub
OVERVIEW As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers ...
Singapore
Inquire for Schedule and Price
OVERVIEW As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers ... MORE INFO
Inquire Book Now
OVERVIEW As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers ... MORE INFO
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