Browse 49 Customer Service courses in Singapore
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The Six E’s of Service Excellence
Workshop by
Pyller Training & Development Pte Ltd
At the end of the day, you will be able to: Focus on altering the view of service from ‘something we do’ to ‘what customers’ experience’ Service Ambassadors will learn that service excellence is a moving ...
Singapore
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At the end of the day, you will be able to: Focus on altering the view of service from ‘something we do’ to ‘what customers’ experience’ Service Ambassadors will learn that service excellence is a moving ...
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You Have the Power to Make the Difference: Extraordinary Service Opportunities
Workshop by
Pyller Training & Development Pte Ltd
At the end of this course, you will be able to: Recognize the importance of building a Service Excellence Culture (to put customers’ at the heart of everything we do). Living the Philosophy – “Enriching ...
Singapore
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At the end of this course, you will be able to: Recognize the importance of building a Service Excellence Culture (to put customers’ at the heart of everything we do). Living the Philosophy – “Enriching ...
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Delivering Service Excellence
Training by
STTS Training
Understand and Manage Your Customers and Exceed Their Expectations No matter how big your company is, success is dependent on whether or not providing consistently excellent customer service is at the ...
Singapore
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Understand and Manage Your Customers and Exceed Their Expectations No matter how big your company is, success is dependent on whether or not providing consistently excellent customer service is at the ...
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From Awe to Awesome: Service Innovation
Training by
Stellar Performance
How service innovation helps you revamp your services to create awesome customer delight and experience. Today’s customers are more discerning and knowledgeable when selecting services or products. They ...
How service innovation helps you revamp your services to create awesome customer delight and experience. Today’s customers are more discerning and knowledgeable when selecting services or products. They ...
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The Art of Excellent Customer Service
Training by
Stellar Performance
How to impress and win over customers and clients through exceptional service skills! How do the top service champions deliver top-notch service to their customers, clients and stakeholders again and ...
How to impress and win over customers and clients through exceptional service skills! How do the top service champions deliver top-notch service to their customers, clients and stakeholders again and ...
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WSQ Strategies for Winning and Retaining Customers
Training by
Singapore Chinese Chamber Institute of Business
Introduction To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional ...
Singapore
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Introduction To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional ...
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Contact Centre Operations for Team Leaders & Professionals
Seminar by
OmniTouch
Who should attend: Contact Centre Management, Supervisors, Team Leaders, Quality Assurance, HR, IT, WFM and any role involved in the success of the Centre Seminar Objectives: The Contact Centre Operations ...
Who should attend: Contact Centre Management, Supervisors, Team Leaders, Quality Assurance, HR, IT, WFM and any role involved in the success of the Centre Seminar Objectives: The Contact Centre Operations ...
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Connecting with Customers through Email – How to improve the efficiency and effectiveness of your emails
Seminar by
OmniTouch
Who should attend: Frontline Team Members, their direct Supervisors and ideally Management roles Seminar Objectives: Email remains a popular form of communiation both for Customers and within Organizations. ...
Who should attend: Frontline Team Members, their direct Supervisors and ideally Management roles Seminar Objectives: Email remains a popular form of communiation both for Customers and within Organizations. ...
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Handling Live Chat with Effectiveness & Finesse Training Program for the Frontline
Seminar by
OmniTouch
Who should attend: This Training Program was designed especially for those who use Live Chat or plan to implement Live Chat into their omni-channel mix within their Customer Contact matrix and want to ...
Who should attend: This Training Program was designed especially for those who use Live Chat or plan to implement Live Chat into their omni-channel mix within their Customer Contact matrix and want to ...
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Customer Experience Management for Team Leaders & Professionals
Seminar by
OmniTouch
Who should attend:Mid to senior management with a focus on those who manage Teams and/or those who manage individuals in Frontline or Backline job roles Seminar Objectives: If you haven't heard people ...
Who should attend:Mid to senior management with a focus on those who manage Teams and/or those who manage individuals in Frontline or Backline job roles Seminar Objectives: If you haven't heard people ...
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