Browse 53 customer service courses in Singapore
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WSQ "Engage to Delight"
provided by
Beacon
Engage to Delight is a highly interactive and experiential programme designed to equip employees with relevant know-how of providing great customer service and creating advocates. During the programme, ...
Engage to Delight is a highly interactive and experiential programme designed to equip employees with relevant know-how of providing great customer service and creating advocates. During the programme, ...
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Effective Communication in Customer Service
provided by
EON Consulting & Training
Dale Carnegie said it very well: “No matter what your line of work, even if it is in one of the technical professions, your degree of success depends on your ability to interact effectively with other ...
Singapore
Oct 02, 2019
SGD 428.00
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Dale Carnegie said it very well: “No matter what your line of work, even if it is in one of the technical professions, your degree of success depends on your ability to interact effectively with other ...
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Professional Telephone Skills Course
provided by
PD Training Singapore
The telephone is considered as the most convenient and quickest instrument to establish contact with their clients by the majority of companies in Singapore. In fact, call centers are the leading operational ...
The telephone is considered as the most convenient and quickest instrument to establish contact with their clients by the majority of companies in Singapore. In fact, call centers are the leading operational ...
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Customer Service Training Course
provided by
PD Training Singapore
Do you create positive, lasting impressions with your clients whenever you interact with them? Have you retained your old clients while attracting potential new ones? If your answer is "NO", then your ...
Do you create positive, lasting impressions with your clients whenever you interact with them? Have you retained your old clients while attracting potential new ones? If your answer is "NO", then your ...
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Service Wow
provided by
NTUC LearningHub
As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers is ...
As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers is ...
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Service Magic
provided by
NTUC LearningHub
In today’s highly competitive industry, many successful companies capitalise on service excellence to differentiate themselves from their competitors. However, different customers may perceive service ...
In today’s highly competitive industry, many successful companies capitalise on service excellence to differentiate themselves from their competitors. However, different customers may perceive service ...
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Handling Challenging Customers
provided by
NTUC LearningHub
Professionals are encouraged to demonstrate professional communication skills when they interact with customers or clients. They face unspoken expectations to manage negative emotions that come with challenging ...
Professionals are encouraged to demonstrate professional communication skills when they interact with customers or clients. They face unspoken expectations to manage negative emotions that come with challenging ...
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Handle Complaints Effectively
provided by
NTUC LearningHub
On successful completion of this course, participants will have the knowledge and skills to manage customer complaints effectively during service breakdowns to retain customers’ confidence and loyalty. ...
On successful completion of this course, participants will have the knowledge and skills to manage customer complaints effectively during service breakdowns to retain customers’ confidence and loyalty. ...
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Exceeding Customers’ Expectation
provided by
NTUC LearningHub
OVERVIEW As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers ...
OVERVIEW As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers ...
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Customer Friendly Language
provided by
NTUC LearningHub
OVERVIEW If your staff are having conversations with customers that turn off the customers with the way they express, this programme is for them! The Customer Friendly Language Programme is designed ...
OVERVIEW If your staff are having conversations with customers that turn off the customers with the way they express, this programme is for them! The Customer Friendly Language Programme is designed ...
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