Browse 53 customer service courses in Singapore
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Service Wow
provided by
NTUC LearningHub
As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers is ...
As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers is ...
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Service Magic
provided by
NTUC LearningHub
In today’s highly competitive industry, many successful companies capitalise on service excellence to differentiate themselves from their competitors. However, different customers may perceive service ...
In today’s highly competitive industry, many successful companies capitalise on service excellence to differentiate themselves from their competitors. However, different customers may perceive service ...
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Handling Challenging Customers
provided by
NTUC LearningHub
Professionals are encouraged to demonstrate professional communication skills when they interact with customers or clients. They face unspoken expectations to manage negative emotions that come with challenging ...
Professionals are encouraged to demonstrate professional communication skills when they interact with customers or clients. They face unspoken expectations to manage negative emotions that come with challenging ...
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Handle Complaints Effectively
provided by
NTUC LearningHub
On successful completion of this course, participants will have the knowledge and skills to manage customer complaints effectively during service breakdowns to retain customers’ confidence and loyalty. ...
On successful completion of this course, participants will have the knowledge and skills to manage customer complaints effectively during service breakdowns to retain customers’ confidence and loyalty. ...
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Exceeding Customers’ Expectation
provided by
NTUC LearningHub
OVERVIEW As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers ...
OVERVIEW As service providers race to achieve service excellence, the process requires them to reccognise that their individual contribution adds value to a customer’s overall experience. To “wow’ customers ...
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Customer Friendly Language
provided by
NTUC LearningHub
OVERVIEW If your staff are having conversations with customers that turn off the customers with the way they express, this programme is for them! The Customer Friendly Language Programme is designed ...
OVERVIEW If your staff are having conversations with customers that turn off the customers with the way they express, this programme is for them! The Customer Friendly Language Programme is designed ...
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Delivering Service Excellence
provided by
STTS Training
Understand and Manage Your Customers and Exceed Their Expectations No matter how big your company is, success is dependent on whether or not providing consistently excellent customer service is at the ...
Singapore
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Understand and Manage Your Customers and Exceed Their Expectations No matter how big your company is, success is dependent on whether or not providing consistently excellent customer service is at the ...
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From Awe to Awesome: Service Innovation
provided by
Stellar Performance
How service innovation helps you revamp your services to create awesome customer delight and experience. Today’s customers are more discerning and knowledgeable when selecting services or products. They ...
How service innovation helps you revamp your services to create awesome customer delight and experience. Today’s customers are more discerning and knowledgeable when selecting services or products. They ...
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The Art of Excellent Customer Service
provided by
Stellar Performance
How to impress and win over customers and clients through exceptional service skills! How do the top service champions deliver top-notch service to their customers, clients and stakeholders again and ...
How to impress and win over customers and clients through exceptional service skills! How do the top service champions deliver top-notch service to their customers, clients and stakeholders again and ...
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WSQ Strategies for Winning and Retaining Customers
provided by
Singapore Chinese Chamber Institute of Business
Introduction To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional ...
Singapore
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Introduction To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional ...
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