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Details

In this full-day workshop, participants will be equipped with skills, knowledge and attributes to develop their Emotional Intelligence to increase their effectiveness at the “people side” of leadership. A leader with higher Emotional Intelligence can manage his or her own impulses better, communicate with others more effectively, manage change well, solve problems quickly, and use humour to build rapport in tense situations. These leaders also have empathy, remain optimistic even in the face of adversity, and are effective at educating and persuading their teams in their workplace.

Participants will learn techniques and strategies that are essential for transforming them into Emotionally Intelligent leaders.

When your leaders are more emotionally intelligent, your company will witness improvement in performance, profitability and organisation climate as a result of improvement in trust, teamwork, planning & decision making, motivation, energy & drive, and interpersonal relationships.

This is a highly engaging and intensive, experiential and dynamic workshop packed with learning activities, practical exercises, laughter, fun and experience sharing.

Goals and Outcomes

At the end of the workshop, participants will be able to:

  • Define Emotional Intelligence (EQ)
  • Discover the secret language of feelings at the workplace
  • Understanding Emotional Intelligence (EQ) versus Cognitive Intelligence (IQ)
  • Identify the benefits of emotional intelligence at the workplace to enhance productivity
  • Explain why EQ matters in organizational leadership
  • Understand the Six Seconds EQ Model
  • Become more aware – clearly seeing what they feel and do
  • Become more intentional – do what they mean to do
  • Become more purposeful – do it for a reason
  • Relate emotional intelligence to the workplace
Workshop Methodology

The Workshop is designed to include varieties of instructional methods such as:

  • Mini-lectures – Dynamic & Highly Engaging Presentation
  • Demonstrations of Techniques
  • Experiential Learning
  • Fun & Objective-Oriented Games
  • Strategic Discussions
  • Group & Partner Experience Sharing & Brainstorming
  • Role plays
  • Video viewing
  • Skill-building Exercises
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Excellence Edge International was setup in Year 2008 to be a one-stop training provider for all your needs. We have been in the training arena for the past 15 years both providing professional training, coaching, mentoring and consultancy services to the general public as well as corporate clients. Our clientele includes the top 500 companies in Singapore as well as government bodies and agencies.

We have also conducted training extensively overseas particularly in Vietnam, China, Hong Kong, Malaysia and Indonesia. Excellence Edge International prides itself in delivering the customer experience through its wide array of training courses and currently we have about 20 experienced professional trainers worldwide in their fields who could deliver cutting edge training programmes to suit all your needs and requirements. All our professional trainers are dedicated, passionate trainers who meets all your current and corporate needs. Our fields of expertise includes the following:

1. Emotional Intelligence
2. Negotiation Skills
3. Communication Skills
4. Public speaking and Business Presentations
5. Customer Service Excellence Training
6. Sales Training

Due to our fast growing expansion in the local and overseas markets, we are looking forward to serving clients who requires training, coaching and mentoring services. Feel free to visit our website at: www.exceledgeintl.com for more information on training courses as well as the profile of all our trainers. ...
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