Leading with Confidence

Are you leading a team of people who are more experienced than you? Do you hope to push for healthy changes within your team but are not sure how and where to start?

Whether you are leading a small team or multiple teams, becoming an effective leader is possible if you can appreciate the science and be shown the way early in your leadership journey. By developing your leadership skills, you will be better able to motivate your team to perform, build trust and competence, rather than constantly firefighting.

After the workshop, you will be able to:

• appreciate the roles and functions of a supervisor
• understand the critical success factors to having and sustaining a high performing team
• apply the coaching model to facilitate workplace learning and change
• use basic problem solving model to plan and prioritise workplace changes

• What does being a supervisor mean?
  – Understand the change in roles and responsibilities of a supervisor
  – Common challenges faced upon taking up the role
  – Importance of lifelong learning for a supervisor
• Leadership Styles
  – Understand the different types of leadership styles
  – Understand the different types of personalities
  – Appreciate the qualities of a successful leader
• Working through others
  – Understand the different types of motivation based on Maslow’s Hierarchy of Needs
  – Steps to creating a motivating environment
  – Creating synergies in team
• Sustaining high performing teams
  – Aspects of the onboarding process
  – The Commitment Curve
  – Managing performance
• Coaching for change
  – The GROW Coaching Model
  – Managing change
  – The Dialogue Model
  – The Consequences and Benefits Matrix
• Getting the problems solved
  – Understand and appreciate The Problem Solving Model
  – Explore the techniques of using The Problem Solving Toolkit
  – Prioritising problem
• Making the right decisions
  – Understand the different types of decisions
  – Develop decision-making skills
  – Understand and avoid decision-making traps

Ms Grace Tan has built a successful career in People Leadership and Team Development with extensive experience in coaching teams and individuals to drive compelling business outcomes, thus she is uniquely positioned to coach leaders, teams and organisations to unleash their fullest potential.

In the past 10 years, she has worked with a diverse range of organisations from MNCs to small and large family businesses, government agencies and NGOs, bringing together teams and strengthening the interpersonal relationships that exist within business environments for the purpose of enhancing team performance and employee engagement..

Grace is also an accredited Certified Master Facilitator, IBM Enterprise Design Thinking instructor, Certified Emergenetics Associate, Extended DiSC Trainer, Team development facilitator, Action Learning team coach and Executive Coach.

Her area of expertise is in Leadership development, Team development, Creativity and Innovation, Design Thinking, Systems Thinking and Critical Problem Solving Skills.