Essential Supervisory Skills
Details
Management is never an easy job, especially when you are new to it. In the past, you only needed to worry about meeting your key performance indicator (KPI) but now, you are leading an entire team! That comes with a lot of responsibilities and expectations to deal with.
In this programme, we will look at three competencies, enabling the supervisor to optimise his/her performance and be a more competent supervisor.
After the workshop, you will be able to:
- learn a positive and real-world approach to be effective both personally and professionally
- lead through role modelling
Team leaders or supervisors aspiring to increase personal effectiveness as they take on the supervisory role in the organisation.
Methodology
This is a highly interactive workshop with mini-lectures, small group discussions, presentations, workplace activities and video-clips. Participants are expected to contribute actively to achieve maximum learning impact.
Outline
- Get Real!
– Know your supervisory style
– Understand how others view you as a supervisor - Communicate Upward and Downward
– How people of different DISC behavioural style communicate
– Resolve communication barriers
– How to gather and give constructive feedback - Coach
– Career Planning – begin coaching with an end in mind - Delegate
– How to delegate responsibilities effectively
– Identify and motivate chronic underachievers - Encourage Teamwork and Celebrate!
– Develop shared ownership for results
– Manage, not micromanage
– Leverage on diversity
– Celebrate team and team members’ accomplishments and exceptional performance
Speaker/s
Ms Susan Lim has 20 years of teaching and training experience in Singapore, Malaysia, Thailand and Myanmar, and aspires to make a difference in the lives of both the youths and adults. She believes in living above the line to create personal power and is future-oriented. She inspires connections between personal and professional goals, and committed to empower people to exceed their personal best.
Susan’s academic credential includes a Master of Education from the University of Melbourne, a Post-Graduate Diploma in Education from the National Institute of Education (NIE) and Bachelor of Science from the National University of Singapore. She is also a DISC Certified Human Behaviour Consultant in Human Behaviour Science, an ACTA Certified Trainer and Assessor, and Workplace Big Five Profile Certified Consultant.
Special Offer
Normal: S$442.80
Members: S$345.60
(Fee (S$) inclusive of 8% GST)
Check our website for respective early bird dates:
eontraining
Schedules
| Thu | 09:00 AM — 05:00 PM |
| Wed | 09:00 AM — 05:00 PM |
| Fri | 09:00 AM — 05:00 PM |
| No. of Days: | 1 |
| Total Hours: | 7 |
EON Consulting & Training Pte Ltd was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.
It has helped organisations improve on strategic human capital alignment and day-to-day HR operations through three main areas of support, namely, consulting, training and information service.
Mission
We build human capital capability and capacity through organisational development solutions.
Vision
To be the preferred human capital development partner in the Asia Pacific region.
Core Values:
ADVENTURE
Enthusiastic to take up challenges and adapt to changes.
SERVICE TO OTHERS
A positive presence, always trying to help and be useful to others.
PROFESSIONAL
Proactive and strives to conduct business at the highest technical and ethical standards.
INSPIRATIONAL
A positive influence to others, a source of energy that motivates others to think out of the box.
RESILIENCE
Responsive and resourceful in adversity to bring results, deals with people and situations with respect even in challenging moments, a force of calmness, stability and reliability.
EXCELLENCE
A life-long learner, always seeking better ways to do things. ...
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