Building Effective Relationships

People are complex, and that can make interacting with people challenging. At times, it can make them downright difficult.

The workshop is based on powerful yet simple approaches to helping individuals and teams develop the awareness and skills they need to build more effective personal and professional relationships. It helps them sustain those relationships by understanding the underlying motivations of themselves and others under two conditions – when things are going well and when there is conflict. Our approach helps people recognize they are free to choose behaviors that accommodate their values, while also taking into account the values of others.

You will complete the TotalSDI assessment. This dynamic and powerful way of looking at the motives that drive behaviors aids in building effective communication and productive work relationships.

With the Millennial generation growing as a force in the workplace, with technological advances connecting people around the globe, and with a heightened sense of consciousness about creating meaningful work, the ability to interact effectively with others is critical.

For individuals the totalsdi® can help:

1. Increase self-awareness
2. Understand what motivates you
3. Identify your strengths
4. Understand yourself and others better
5. Improve how you deal with conflict

For Managers, the totalsdi® can help:

1. Ensure more effective communication
2. Build stronger teams and leaders
3. Create a healthy work environment
4. Increase performance for better results
5. Transform conflict

Fun and Friendly: Joanna is a lively, energetic trainer with the ability to connect with all types of people and ensure a conducive learning environment for all. She believes in making the workshop interactive and fun, as well as practical and relevant.

Practical: There will be theory-sharing, discussions, group work, Q&A, role-plays, and practical exercises. Participants will be encouraged to participate and share examples from their own experience.

Useful Material: You will receive a totalsdi report about your own behaviour as well as a workbook to guide you through the program that will remind you of the key strategies to implement when you return to work.

• Focusing not just on behaviours, but on the motives that drive behaviours
• Deep exploration of the causes of behaviours
• Understanding your self-worth – a motivation to be valued by ourselves and by others for the things that are important to us
• What do people truly value? Building greater self-awareness but also more empathy for the values and needs of others

• What happens to you under stress and conflict, even in environments where everyone likes each other?
• Knowing the changes to your motives and reactions when things get stressful and conflict enters a work situation
• Understanding the motives behind the behaviours when conditions are going well and when conditions involve the different stages of conflict

• Acknowledging our strengths and weaknesses
• Recognising the times when we need to use different behaviours based on the conditions, our motives, and the motives that are driving others
• Balancing the over-use of our comfortable strengths with strengths we see as “weak” – they can become our greatest allies

• Improving in a working system
• Becoming high-performing individuals with stronger relationships
• Developing more productive cultures and more collaborative teams