Details
This programme equips team leaders, supervisors and managers with leadership skill and knowledge to build strong and productive work relationships in teams.
It covers participation in networks, developing team cohesiveness and resolving conflict.
Course Outline- Participate in Networks
- – Establish working relationships with network members to improve knowledge sharing and networking opportunities
- – Pursue collaborative opportunities that will support mutually beneficial outcomes
- – Facilitate information exchange among network and team members to support organisational and team priorities
- Develop Team Cohesiveness
- – Communicate expectations to ensure team is focused and clear about its role and purpose
- – Establish team processes to encourage collaboration and shared responsibility for decisions and actions
- – Support diversity in the team and encourage cooperation and engagement
- Resolve Conflict within the team
- – Identify roles and responsibilities of team members to minimise sources of conflict that may affect team performance
- – Work with affected team members to resolve conflicts
- – Monitor and review agreed actions to resolve conflicts
Managers, Supervisors, Team Leaders and Executives
Who Are We?
ACES Learning Hub is a training and education corporation providing training courses and training-related consultancy work.
ACES’ vision is to be the company of choice in interpersonal skills training and education globally.
ACES’ mission is to equip clients with strong interpersonal skills to enable them to succeed in their workplace.
Our Clients, i.e. participants, are the lifeblood of this company. We help our clients succeed in the global marketplace by exceeding their expectations and delivering value in everything we do.
What Do We Do?
We partner with highly-experienced trainers and consultants to provide a one-stop service to address training issues and needs of our clients. We provide training services from conducting training needs analysis, development of customized training solutions and delivery of quality training programmes to evaluation of training effectiveness.
ACES focuses on 3 Core Competencies:
Management & Leadership
Communication
Customer Service
Who Are Our Clients?
Our clients are from diverse industries in the private and government sectors:
A*Star
Achieve Group ...
