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Introduction
This 1 day workshop covers identifying negotiation outcomes and the roles and responsibilities, preparing information which may affect negotiations before applying the processes and techniques to achieve the desired outcomes.

Content / Structure
  • Identifying negotiation outcomes in commercial situations to establish organisation’s desired position in the negotiation. 
  • Identify roles and responsibilities needed to support negotiation objectives
  • Prepare relevant background information to understand other parties’ position
  • Use negotiation processes and techniques to assist in achieving desired negotiation outcomes
  • Record negotiations for evaluation and documentation purposes

Assessment & Certificate 
Upon successful completion, participant will receive a WSQ Statement of Attainment.
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The Singapore Chinese Chamber Institute of Business (SCCIOB) is an ISO 9001:2008 certified non-profit training and education body registered under the Registry of Societies (UEN S92SS0008J) and a subsidiary of the Singapore Chinese Chamber of Commerce & Industry (SCCCI). The Institute’s history as a training and education provider can be traced back to 1984 when it first started as a Training Centre with governmental aid. It upgraded to its current status, the Institute of Business, in 1996.

SCCIOB is part of the SCCCI's Commerce & Industry Development Group comprising the Commerce & Industry Development Department in SCCCI's Secretariat, SME Infocomm Resource Centre (SIRC@SCCCI) and the SCCIOB. The institute is also distinguished to be amongst the first private education institutions to be successfully registered with the Council for Private Education for 4 years (i.e. from 20 May 2014 to 19 May 2018) under the Enhanced Registration Framework.

The Institute caters to the learning and development needs of a wide variety of trainees and students, including industry/company leaders, senior managers and working professionals, both local and international. The programmes offered can be broadly classified under business studies, language & culture studies, skills training and customised programmes.  ...
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