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This course is designed for foreign and local workers who want to develop their conversational English skills at the workplace. The 30-hour English conversational programme is designed to prepare participants into the world of work using basic and simple vocabulary words, phrases and jargon in a working environment. Intensive dialogue drills and role-plays to reinforce previously learnt words, phrases and language while learning basic life skills are intertwined with interactive drills and games.

Job-related topics such as job interview; filling up simple forms; reading workplace signage and announcement; clarifying instructions as well as interpreting and following health and safety measures are also part of the programme. Static worksheets are converted into Smartboard interactive games and drills in each lesson keeping the participants engaged while learning the rudiments of basic social and workplace conversations in English.

Review of English Alphabet [ 3 hours of Reading and Writing ]
  • Reading 26 letters of the alphabet
  • Vowels and consonants

Review of Numeracy [ 2 hours of Reading and Writing ]
  • Review of Numbers
  • Writing of Numbers
  • Review of simple addition and subtraction
Life Skills [ 10 hours ]
  • Requesting and asking for information
  • Requesting and asking for clarification
  • Asking for and giving directions in relation to places
  • Asking for and giving directions in buildings and neighborhood
  • Learning the different modes of transportation and fares
  • Reading and interpreting maps, road and traffic signage
  • Telling time and days of the week and months of the year
  • Reading and interpreting food and medicine labels

Introductions, Greetings and Polite Expressions [ 5 hours ]
  • Introductions, greetings and polite expressions
  • Using language in appropriate social context
  • Responding to personal questions
  • Conversing about personal interests and information
  • Using apporiate language in social context

Workplace Skills [ 10 hours ]
  • Using appropriate language in making requests
  • Using appropriate language in asking for and giving clarification
  • Responding and following oral instructions
  • Reading and interpreting written workplace annoucements and notices
  • Interpreting workplace related vocabulary words
  • Reading and interpreting telephone messages
  • Using the phone effectively
  • Using SMS and or text messaging for communications
  • Reading and interpreting tables, diagrams and charts in the workplace

Teaching Methodologies
  • Smartboard drills and games
  • Dialogue Drills
  • Round-robin
  • Role play/Scenario
  • Think Pair Share
  • Self-reflection
  • Gallery Walk
  • Confetti Strips
  • Realia
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The Center for Competency-Based Learning and Development (CBLD Center) is a one-stop resource center to provide access to agencies, organizations and individuals , the different types of services relating to competency-based learning and development and human capital management.

Vision

To be the leader in competency-based learning and development

Mission
  • Partnering agencies, organisations and individuals in building workplace capabilities
  • Creating opportunities for continuous learning in the areas of competency-based training and assessment
  • Promoting competency-based training and assessment
CRISP Value
  • Commitment – championing the use of competency-based training in the field of learning and development
  • Respect – respecting and valuing the people we encounter in the course of our work
  • Integrity – maintaining integrity in all our dealings
  • Sincerity – helping individuals, organisations and industries build capabilities through learning and development
  • Passion – adding value to our clients through constant upgrading of our technical competence and capabilities
Developing Capabilities

CBLD Center aims to develop capabilities by supporting competency-based learning and development through events, activities and resources such as: ...

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