Details
Make The Most Of Email And Learn To Write Well To Get The Results You Want
One of the biggest challenges in business has always been to communicate effectively. This has become even more crucial in today's e-world. Email is undoubtedly the most exciting development in business communication in recent years,
and it is an essential and fundamental part of the way businesses work.
When email is used effectively, it can be very powerful indeed. However, the familiarity and convenience of email is resulting in sloppy, careless habits that could ruin your business and your reputation just as surely as any email virus. Poor writing skills could prove costly and annoying, and they can quickly damage a person's, and a company's, reputation.
The Internet has made it possible for us to communicate with people from all over the world. Very often, the only way those people can form an opinion of us is by looking at the way we write! So if we are what we write, come along to this powerful one-day workshop and learn how to write well!
A comprehensive workshop to help you make the most of email!
Who Should Attend?Department heads, managers, executives, secretaries, administrators, clerical officers, and anyone who uses email in business.
Outline
- Appreciate the highs and lows of email.
- Understand the main problems in composing emails.
- Identify old-fashioned phrases and overused jargon commonly used in emails.
- Use modern business language when composing emails.
- Apply the main rules of good writing to email messages.
- Structure email messages logically using Shirley's 4 Point Plan.
- Compose effective emails that will get results.
- Improve the tone in email messages.
- Improve corporate image through effective emails.
- Analyse business emails to improve style/tone/wording/structure.
Speaker/s
At STTS Training, we specialise in providing business training in communication skills, presentation skills, leadership skills, personal effectiveness and other skills that can enhance your personal and career success. Training can be provided in Singapore, Malaysia, other areas in Southeast Asia, and beyond. We run popular public workshops every month, and all programmes can be customised for in-house training.
Founder Shirley Taylor is a popular business trainer and author of several international bestselling books, including Model Business Letters, Emails and Other Business Documents seventh edition. Shirley works closely with professional, experienced, business trainers to make sure every workshop is practical and engaging, full of valuable tools, helpful guidelines and powerful action steps for business success.
Related Courses
