SGD 121.00
Details
Great Service can only happen when you have a team of individuals who has a service excellence mindset and the requisite skills to engage customers in a way that delights them.
Impress Like a Pro is a highly interactive and experiential programme designed to equip employees with relevant know-how of providing great customer service and creating advocates. During the programme, participants will learn service skills for each phase of customer engagement.
"Impress like a Pro" has up to 90% funding support available and can be claimed for absentee payroll*
Who Should Attend?
Both Customer-facing staff and Non-Customer facing staff, Customer Service Managers, Service Quality Managers, Middle Managers and individuals who want to make sure delight happens.
Contact us for more details
Customer Care Team
Beacon Consulting Pte Ltd
Tel: 65-6873 9768
Email: [email protected]
https://tinyurl.com/ILAP-July
Outline
"Impress like a Pro" has up to 90% funding support available and can be claimed for absentee payroll.*
Key Benefits:
- Recognise the impact of one's professional image and persona on the organisation.
- Project a professional image and persona in accordance with organisational guidelines.
- Demonstrate effective communication skills when interacting with customers at the workplace.
Speaker/s
Contact us for more details
Customer Care Team
Beacon Consulting Pte Ltd
Tel: 65-6873 9768
Email: [email protected]
To register:
https://tinyurl.com/ILAP-July
* T & C apply
Customer Care Team
Beacon Consulting Pte Ltd
Tel: 65-6873 9768
Email: [email protected]
To register:
https://tinyurl.com/ILAP-July
* T & C apply
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We partner our clients to develop customised solutions to address their most pressing issues and carve out the niche that help them maintain a competitive edge. Tapping on more than 2 decades of industry experience and functional expertise across various sectors, Beacon Consulting offers innovative solutions that yield new insights, drive results and make organisations more successful.
