Details
At the end of the workshop, participants will have a good understanding on how to handle employee grievances effectively, take disciplinary action with confidence and work collaboratively with Trade Union.
Outline
Grievance and Grievance-Handling
- Understanding grievances and why employees raised them
- Common grievances
- Negative response to grievance
- Consequences of mishandling grievances
- Handling grievance effectively
- Company’s grievance-handling procedure and what you need to do
- What is discipline?
- Why need to discipline?
- How do you discipline a staff without fear or favour?
- Progressive Discipline
- Golden Rules in Discipline
- Hot-Stove Rules
- Common types of discipline
- Company’s Code of Conduct & Discipline
- What are the common kinds of disciplinary infractions?
- How do you know the disciplinary action is fair?
- How do you determine what level of progressive discipline is appropriate for the offence?
- Contract and contractual rights
- Termination with notice
- Payment in lieu of notice
- Dismissal without notice
- Holding an Inquiry
- Right of staff to appeal for wrongly dismissal
- Consequences of wrongful dismissal
- Victimisation of union officials
- Handling dismissal effectively
- What must you do before resorting to dismissal?
- How can you ensure the dismissal is justified and fair?
- Dos and Don’ts
- Handling different types of staff
At the end of the Workshop, there will be a Question-and-Answer session to provide participants an opportunity to raise issues and problems relating to your experience and practices.
Speaker/s
Chow Kwok Wah, HR Guru
Kwok Wah is a seasoned HR professional with over 40 years of experience, 22 years of which was spent in the transport and logistics industries.
Special Offer
2 pax @ $540
3 pax and more @ 15% discount
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