Capability Development and Coaching for Managers (WSQ)
Details
The effectiveness of a manager is highly interlinked with the proficiency and performance of his or her team members. A manager who makes the effort to instil a positive learning culture and regularly seeks to empower team members with new skills will eventually build a high-performing and adaptive team. Team members will also feel greatly valued, engaged and equipped to do their jobs, making it easier for the manager to exercise his or her leadership.
This programme is designed to provide leaders and managers with practical insights, a step-by-step guide, and tools that can be used to identify the skills required of their team members and to coach them towards mastery.
At the end of the programme, participants will be able to:
- establish performance results required of the team
- use a common coaching model to give timely feedback to team members to steer them towards achievement of team goals
- identify skills that are needed for the team to succeed
- develop plans to build up the capabilities of the team
- Aspiring Professionals, Managers and Executives (PMEs) who have yet to lead a team but are interested to be future-ready for the opportunity
- Managers who are new to leading teams
- Existing managers who wish to learn structured tools and techniques to build capabilities within their teams
- Seasoned managers who wish to improve the way they coach and build capability within their teams
The training programme will be delivered through a combination of e-learning, interactive short lectures, class exercises and discussions, case-studies, guided reflection, role plays and various learning activities to achieve the desired
learning outcome.
Certificate Obtained:
Upon successfully demonstrating competence in all the knowledge and skills requirements, you will be awarded a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).
Blended Learning
Duration: 18.25 hours
- 16.25 hours facilitated workshop
- 2 hours assessment
Outline
Identifying team roles, responsibilities and skills
- How to help team members to prioritise important work areas
- How to set work standards and results for clarity
- How to identify skills requirement using Skills Framework
Performance management
- How to identify root cause for employee performance issues
- How to identify solutions to improve performance
- How to draft an Individual Development Plan
Building a learning and performance culture
- What is workplace learning
- Introduction to workplace learning techniques
- How to draft a workplace learning plan
The art of coaching
- Success criteria of a coach
- Plan and structure a coaching conversation using a common coaching model
- How to handle various emotions exhibited by the employee during coaching
Evaluate effectiveness of the coaching outcome
- Self-assessment as a coach
- How to evaluate coaching success
Speaker/s
Ms Susan Lim has 20 years of teaching and training experience in Singapore, Malaysia, Thailand and Myanmar, and aspires to make a difference in the lives of both the youths and adults. She believes in living above the line to create personal power and is future-oriented. She inspires connections between personal and professional goals, and is committed to empower people to exceed their personal best.
Susan’s academic credential includes a Master of Education from the University of Melbourne, a Post-Graduate Diploma in Education from the National Institute of Education (NIE) and Bachelor of Science from the National University of Singapore. She is also a DISC Certified Human Behaviour Consultant in Human Behaviour Science, an ACTA Certified Trainer and Assessor, and Workplace Big Five Profile Certified Consultant.
Her extended training experience has inspired countless youth, teachers and adults. In 2012, she was awarded the Outstanding Teacher Mentor and Outstanding Contribution Award for Teaching and Learning, Professional Development in Swiss Cottage Secondary School. In 2014, she pioneered teacher training for a Singapore institution in Yangon and still works closely with them to deliver customised learning solutions for corporate clients. Her love and enthusiasm for learning is limitless and impacting lives beyond Singapore.
She is now also an Associate Adult Educator of the Adult Education Professionalisation by Institute of Adult Learning (IAL).
Special Offer
S$273.60
* Fees shown refers to amount payable, inclusive of GST after 70% government grant
Please visit our website for more details:
eontraining
Schedules
| 09:00 AM — 06:00 PM |
| No. of Days: | 2 |
| Total Hours: | 18 |
EON Consulting & Training Pte Ltd was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.
It has helped organisations improve on strategic human capital alignment and day-to-day HR operations through three main areas of support, namely, consulting, training and information service.
Mission
We build human capital capability and capacity through organisational development solutions.
Vision
To be the preferred human capital development partner in the Asia Pacific region.
Core Values:
ADVENTURE
Enthusiastic to take up challenges and adapt to changes.
SERVICE TO OTHERS
A positive presence, always trying to help and be useful to others.
PROFESSIONAL
Proactive and strives to conduct business at the highest technical and ethical standards.
INSPIRATIONAL
A positive influence to others, a source of energy that motivates others to think out of the box.
RESILIENCE
Responsive and resourceful in adversity to bring results, deals with people and situations with respect even in challenging moments, a force of calmness, stability and reliability.
EXCELLENCE
A life-long learner, always seeking better ways to do things. ...
