Business Etiquette Training Course
Details
Clients and employees prefer to do business and work with individuals who are trustworthy, respectable and present proper business etiquette. If you who deal with different types of personalities, nationalities or cultures, it is suggested that you enroll in a Business Etiquette training course to enhance your social skills, business manners and professionalism. Remember, how you interact and relate with others is vital to your continuing success. Those small things like polite greetings, courteous conversations and active listening do make a difference in how you’re perceived by others.
Business etiquette has never been more important. Traditional structures and communication is changing, however etiquette and professionalism are still important within the business and with external clients.
Learning Outcomes:
After completing this course, participants will have learned how to:
- Understand why business etiquette matters and how to improve business etiquette culture
- Understand the three components of business etiquette - appearance, communication, and behavior
- Know how to make a great first impression and how to dress appropriately
- Understand how to read body language
- Understand the intricacies of introducing people in business contexts and how to remember
people’s names - Understand the art of conversation both in person and on the phone
- Understand how your personal style influences how you communicate
- Know the right way to behave online in a business context
- Explore the do's and don'ts of email etiquette
- Explore the business etiquette of different cultures and countries
- Know how to behave in business social contexts
- Understand the etiquette of how to deal with ethical dilemmas, personal issues, and difficult people
Details:
- Time: 9:00 AM - 4:30 PM
- Phone: 3158 3955
- Small classes, average 5 people, max 16
- Certificate of Completion (always available in the App)
- Comprehensive courseware as books (& available in the App)
Also available for In-House Training.
Visit us at https://pdtraining.com.sg/courses/business-etiquette-training
Recognised for:
- Quality service, products and learning experiences
- Innovation that's transforming our industry
- Remarkable Value & ROI
With the amazing self-service tools that make it faster and easier to plan, coordinate and report on training than ever before, and dedicated, highly-trained Relationship Managers – you'll always have a professional and prompt answer, but never feel like you're being sold to.
- We exist to help people and businesses achieve their goals.
- We practice what we preach.
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