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Advanced Facilitation Skills Training Course

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Details

Great facilitators are always searching for ways to be more effective at presenting to others. This Advanced Facilitation Skills training course can help those who have already mastered the basics of facilitation and are looking for more skills to enhance their presentations.

Skill development in facilitation is essential for performing expertly. During this deep dive training course in facilitation skills, participants learn to distinguish facilitation from instruction and training, establish ground rules, develop facilitation techniques, give effective feedback, understand the stages of team development, and more.

Learning Outcomes:

After completing this course, participants will have learned how to:

  • Distinguish facilitation from instruction and training
  • Identify the competencies linked to effective small group facilitation
  • Understand the difference between content and process
  • Understand the stages of team development and ways to help teams through each stage
  • Use common process tools to make meetings easier and more productive
  • Define your role in facilitating
  • Establish ground rules
  • Develop content and process
  • Deal with controversial issues and divergent perspectives
  • Develop communication skills
  • Find for common ground
  • Use common facilitation techniques
  • Give effective feedback
  • Understand facilitation vocabulary
  • Deal with difficult people and situations
  • Build sustainable agreements
  • Understand the stages of team development
  • Use analysis tools

Details:

  • Time: 9:00 AM - 4:30 PM
  • Phone: 3158 3955
  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
Also available for In-House Training. 
Visit us at https://pdtraining.com.sg/courses/telephone-skills-training
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PD Training offers world-class training & development with a unique model that is focused on each individual's needs and experience and draws on the very best specialist trainers, consultants and resources.

Recognised for:
  • Quality service, products and learning experiences
  • Innovation that's transforming our industry
  • Remarkable Value & ROI
Why PD Training?
"We exist to empower you – our strategy is based on you choosing us – not us selling to you."

With the amazing self-service tools that make it faster and easier to plan, coordinate and report on training than ever before, and dedicated, highly-trained Relationship Managers – you'll always have a professional and prompt answer, but never feel like you're being sold to.

  • We exist to help people and businesses achieve their goals.
Many companies have promotional videos and stuff about their values, however at PD Training we stay true to our core values of Trust, Respect, Aspire and Care. We take pride in our ethics and the way we treat each other, our clients and our brand.
  • We practice what we preach.
Full time staff, part time staff and contractors are provided with opportunities to work to their strengths, and continuing their professional and personal development. ...
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