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SkillsFuture Course - ISO 9001:2015 Quality Management System

Introductory Course for anyone involved in the development, implementation and management of a QMS based on ISO 9001:2015, This 1 Day course provides participants with the in depth understanding and knowledge on Quality Management System based on ISO 9001:2015. This course provides the guidelines for implementation of the QMS and also provides insight from the auditing perspective. This course is suitable for Professionals who are responsible for developing and implementing quality management systems based on ISO 9001.

Course Objectives

  • Understand the application of Quality Management Principles in the context of ISO 9001:2008
  • Purpose and benefits of a Quality Management System (QMS)
  • Understand the terms and terminology related to ISO 9001
  • Identify processes that must be controlled or improved
  • Documentation requirements for ISO 9001

Outline

Module 1: ISO family, Background and development

  • Background and Development of ISO 9000
  • Overview of ISO 9000 Series standard
  • ISO 9001 Standard
  • Terminologies

Module 2: Understanding Quality Concepts, the purpose and rationale for a QMS

  • The Quality Pyramid
  • Quality Systems
  • Quality Management models
  • Quality Management Frameworks
  • Benefits of a QMS
  • Applying Quality Management Principles 
  • 4-tier QMS documentation model
  • Applying the Process Approach in a QMS 
  • Understanding Quality Management Requirements 
  • Understanding the PDCA cycle 

Module 3: ISO 9001:2015 Overview

  • Benefits of ISO 9000:2015
  • Understanding the requirements of ISO 9001:2015 
  • Twenty Quality Elements in ISO 9000
  • Characteristics of an ISO 9000 Quality System
  • SWOT Analysis of ISO 9001:2015

Module 4: Implementing ISO 9001:2015 Quality Management System

  • Planning and initial tasks
  • Designing ISO 9001:2015 QMS
  • Implementation of ISO 9001:2015 QMS
  • Internal Audit

Module 5: General Aspects

  • Migrating from ISO 9001:2008 to ISO 9001:2015
  • Pitfalls and Best Practices for ISO 9001 
  • Risk Assessment in ISO 9000 Quality Management Systems
  • TickIT initiative for ISO 9000 compliance in IT/Software Industry

Speaker/s

Kent is a certified Project Management Professional (PMP) with about twenty-three years of experiences as industrial and commercial practitioner. With 10 years in aerospace industry and another thirteen years in IT industry of rich knowledge in project management, operational excellence, quality management and change management. This includes holding roles in MNCs that review and provide the framework, training materials and methodologies used in these area of expertise. I had also trained, coached, and mentored many talents in MNCs. I and my teams have successfully transformed many business operational units in achieving their strategic goals through billions dollar of projects
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Tertiary Courses Singapore offer many SkillsFuture courses in Singapore. We offers wide range of classroom instructor-led technical training courses for working professionals and executives in Singapore. Many of our courses and trainings are SkillsFuture Approved and eligible for WDA Absentee Payroll Grant.

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