Using the Enneagram to Communicate with Influence

Workplace communication is important at all times, and particularly during the team building stage, such as when a team meets one another for the first time. Conflicts often happen due to different communication styles. Acknowledging that differences exist is not enough to avoid conflict. We need to understand the different personality types, communication styles and biases so we can develop targeted strategies.

This workshop equips participants with specific knowledge, skills and techniques to develop self-awareness of their personality and communication biases (or filters), develop environmental awareness of others’ styles, so they can communicate and lead with effectiveness.

All participants will receive individual Enneagram Personality Reports and Coen will guide them through what the individual components mean. Understanding these differences and diversities can go a long way to enable participants to better communicate with co-workers and customers. They will also better understand other communication styles, so they are less likely to misread the intentions of others.

1. Understand your personality type using the Enneagram Personality Profiling.
2. Understand how your personality affects the way you relate with others at work, in business and in your personal lives.
3. Gain self-awareness of your strengths and areas for improvement.
4. Appreciate diversity in different personality types, and the dynamics in key relationships in your life.
5. Understand other personality types so you can better communicate with different people.
6. Apply understanding of the Enneagram Personality Types in conflict management, negotiation skills and leadership.
7. Give customised instructions to different personality types so as to tailor to their individual needs and motivations.
8. Provide constructive and well-balanced feedback that is necessary to enable improvements.

• History of the Enneagram
• Understand the “9 Players on the Team” Principle
• Understand the Dynamism of the Enneagram and Growth Paths

• Introduction to the 9 Personality Types
• Understand the 3 Different Levels (Healthy, Moderate, Unhealthy)
• Understand the 3 Triads (Heart, Head, Gut)
• Understand the Energy Orientation (Withdrawn, Assertive, Compliant)
• Understanding Wings and Growth Paths

• In-depth discussions of the 9 Enneagram Types
• Introduction to the Gifts and Blind Spots of Each Type
• Panel Interviews
• Development Plans and Action Goals

• Understand the 9 different personality types, their communication styles and biases
• Learn how they themselves have filters in which they receive and transmit information, so that they can set aside filters to better understand one another
• Triggers, “hot-buttons” and “sweet-spots” of different personality types
• What to look out for, and avoid when communicating
• Communication strategies for communicating with clients, suppliers, co-workers of different personality types
• Communication styles according to different workplace scenarios
• Communication stretches and growth areas based on Enneagram types