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Lead with Service Vision Corporate Training

This program covers the knowledge and application skills in leading a team to deliver service excellence that is in line with the organization’s customer-focused strategy. It includes promoting a customer-centric environment and analyzing the team’s performance to identify areas of improvement.

How You Will Benefit

When you apply what you have learned back at work, you will:

  • Lead your team to live out the vision, mission or values of your organization within your respective area of responsibility
  • Promote a customer-centric environment to influence your team to achieve service excellence

What You Will Learn

This program has been specially designed for you to:

  • Operationalize the vision, mission or values of your organization within your respective areas of responsibility
  • Analyze performance of team to identify follow-up actions for improvement
  • Recognize the value of working in a team to deliver the service vision to customers
Accreditation

Mapped to Service Excellence Competency Framework, Level 4 (Service Professional)

WSQ Lead with Service Vision

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We are ROHEI Corporation, a team passionate about creating inspired learning experiences for individuals and organizations. Every training program we put together is crafted with deep care for our learners and attention to every detail, whether it’s a people skills training course for individuals, or a customized learning carnival for an MNC. We have trained over 35,000 learners to date.

A team of over 55, we are a diverse and energetic multicultural bunch, a people loving troop emerging from various industries and backgrounds and coming together with a singular goal and passion: to inspire hope, joy, courage and purpose in the global workforce.
ROHEI Corporation Pte Ltd
Singapore
67169707
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