Lead with Service Vision Corporate Training
This program covers the knowledge and application skills in leading a team to deliver service excellence that is in line with the organization’s customer-focused strategy. It includes promoting a customer-centric environment and analyzing the team’s performance to identify areas of improvement.
How You Will Benefit
When you apply what you have learned back at work, you will:
- Lead your team to live out the vision, mission or values of your organization within your respective area of responsibility
- Promote a customer-centric environment to influence your team to achieve service excellence
What You Will Learn
This program has been specially designed for you to:
- Operationalize the vision, mission or values of your organization within your respective areas of responsibility
- Analyze performance of team to identify follow-up actions for improvement
- Recognize the value of working in a team to deliver the service vision to customers
Mapped to Service Excellence Competency Framework, Level 4 (Service Professional)
WSQ Lead with Service Vision
A team of over 55, we are a diverse and energetic multicultural bunch, a people loving troop emerging from various industries and backgrounds and coming together with a singular goal and passion: to inspire hope, joy, courage and purpose in the global workforce.