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Details

Many situations arise where you need to influence the behaviour or attitudes of managers, superiors, colleagues, customers, clients, suppliers and subordinates. Often, you either do not have or do not wish to use position power. You have to rely on influencing others through influencing, assertiveness, negotiation and empowering skills.

This training workshop enables you to develop all the skills necessary for all influence, persuasion and empowering situations to better equipped to manage situations.

Learning Objectives
  • Become an effective team leader
  • Building happier and healthier relationships with the people around you
  • Uncover your communications strategy for effective people management
  • The secrets to influencing people around you and leave a lasting impression

Outline

Persuasive influencing – challenges and key characteristics
  • Learn what is preventing you from achieving good people skills
  • Understand the difference that makes a difference between people who excel in the art of persuasion and people who do not
How to overcome fear of rejection and failure
  • Find out the secrets to breaking out of your own “mental prison”
  • Understanding the power of conditioning
  • Turning fear into feedback for improvement

The psychology of influencing and how to achieve positive thinking

Secrets to building powerful first and lasting impression with anyone
  • Learn to connect and establish rapport with anyone whom you have just met within seconds
  • Leveraging on all the 3 different modes of communication for maximum influence- Words, Tonality, Body Language
Learning to persuade with ease and elegance
  • Introduction to motivation strategy
  • Strategy Elicitation
  • Using Preferred Representational systems (Visual, Auditory, Kinesthetic, Auditory-Digital) to influence and motivate
  • Learning about sub modalities and syntax
How to influence people at 5 different levels- Environment, Behaviour, Capabilities, Values, Identity
  • Study of Meta-Programs
  • Enneagram Personality Profiling tool
  • Learn to build happier and healthier relationships with others at a deeper level

Activities to enable skills development in assertive influencing with colleagues, staff, bosses, clients, internal/external customers etc.

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Excellence Edge International was setup in Year 2008 to be a one-stop training provider for all your needs. We have been in the training arena for the past 15 years both providing professional training, coaching, mentoring and consultancy services to the general public as well as corporate clients. Our clientele includes the top 500 companies in Singapore as well as government bodies and agencies.

We have also conducted training extensively overseas particularly in Vietnam, China, Hong Kong, Malaysia and Indonesia. Excellence Edge International prides itself in delivering the customer experience through its wide array of training courses and currently we have about 20 experienced professional trainers worldwide in their fields who could deliver cutting edge training programmes to suit all your needs and requirements. All our professional trainers are dedicated, passionate trainers who meets all your current and corporate needs. Our fields of expertise includes the following:

1. Emotional Intelligence
2. Negotiation Skills
3. Communication Skills
4. Public speaking and Business Presentations
5. Customer Service Excellence Training
6. Sales Training

Due to our fast growing expansion in the local and overseas markets, we are looking forward to serving clients who requires training, coaching and mentoring services. Feel free to visit our website at: www.exceledgeintl.com for more information on training courses as well as the profile of all our trainers. ...
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