Breaking the Barriers to Effective Communication

Effective communication is becoming an increasing concern in today’s day and age. Poor communication at work has caused an endless waste of time, stress and conflict. The purpose of this workshop is to develop strong communicators who are valuable assets to their organization and personal lives. To fulfill this aim, this program touches on the following aspects:

• Understanding and practicing various communication styles
• Learning the right type of communication style for the occasion
• Creating Win-Win situations through effective communication
• Resolving conflict internally and externally
• Building and sustaining relationships at work and with your customers

This workshop is open for any executives and/or employees who would like to develop strong communications and building a successful professional relationship at work.

• To identify and introduce what constitutes Effective Communication
• To assess individual’s own communication style
• Addressing the needs of situations
• Developing a stronger adversity quotient
• Building networking skills
• To learn the techniques to help maintain equilibrium create constructive solutions through effective communication
• Mapping out an individual communication plan
• Understanding the impact of communication skills on organization effectiveness

• Verbal and body language
• The importance of effective communication

• Which style is most effective for your job
• Practicing styles you are less comfortable with

• Various components of a message
• Understanding the communication process

• Becoming an effective deliverer and receiver
• Ensuring that your intent is the same as that which is received.

• Learning how to communicate effectively using modern technology
• The right etiquette to use in various situations
• Written messages

• Types of negative messages
• How to deliver negative or sensitive messages professionally
• How to structure negative messages

• Accepting and appreciating healthy conflict
• Creating win-win solutions with clients and colleagues
• Handling conflict at work in a tactful and constructive manner

• Forming strong bonds with clients and co-workers
• Creating a healthy and conducive environment at work

1. Interactive session with the Trainer
2. Mini Lectures and Role Plays to bring out the learning lessons
3. Demonstration by the Trainer to break down communication barriers
4. Case Studies Highlighted