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OVERVIEW

In the past, performance management was carried out through the appraisal exercises which centered on statistical results of what the employee has achieved in the organization.

This course introduces a revolutionary approach to performance management. It is a significant shift of emphasis from what has been achieved in terms of numbers to how it has been achieved through the employee behaviors and competencies demonstrated. This competency-based performance management system is aligned with continuous appraisal, coaching and feedback that will help the employees to understand the nature and quality of their performance, where they need to improve and motivate them to do it.

Linking employee development to competency-based performance management ensures that knowledge transfer; succession planning and employee training needs are met as part of the daily operations - paving the way to build a healthier, more productive workforce which attracts and retains qualified talents.

LEARNING OUTCOMES

At the end of the course, learners will be able to:

  • Develop a performance management program
  • Facilitate the implementation of performance management program
  • Evaluate effectiveness of performance management program
  • Promote understanding and awareness of performance management Program
  • Provide support to conduct performance management reviews
  • Monitor and review performance management program and activities
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The Center for Competency-Based Learning and Development (CBLD Center) is a one-stop resource center to provide access to agencies, organizations and individuals , the different types of services relating to competency-based learning and development and human capital management.

Vision

To be the leader in competency-based learning and development

Mission
  • Partnering agencies, organisations and individuals in building workplace capabilities
  • Creating opportunities for continuous learning in the areas of competency-based training and assessment
  • Promoting competency-based training and assessment
CRISP Value
  • Commitment – championing the use of competency-based training in the field of learning and development
  • Respect – respecting and valuing the people we encounter in the course of our work
  • Integrity – maintaining integrity in all our dealings
  • Sincerity – helping individuals, organisations and industries build capabilities through learning and development
  • Passion – adding value to our clients through constant upgrading of our technical competence and capabilities
Developing Capabilities

CBLD Center aims to develop capabilities by supporting competency-based learning and development through events, activities and resources such as: ...

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