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Details

Most people in business offices today spend approximately 20-25 per cent of their time writing. Yet writing is a skill that few people seek to improve. With so many emails, letters, reports and other documents to write, and with time being an issue, writing effectively can be very demanding. However, the truth is that your writing skills can make a big difference to your efficiency, productivity and career success.

In this hugely popular, comprehensive workshop, Shirley Taylor, best-selling author of many business writing books, will show you some simple but powerful techniques that will help you to write effectively. You will refresh your writing style, and learn Shirley's unique HEART-based formula for success in all your communications.

You will learn how to organise your words and thoughts in writing, structure your messages logically, present your documents attractively, and improve the format, style, language and tone of all your written messages. When you follow these guidelines, you will transform your writing skills, increase the impact of your writing, and get the right results.

Remember, what you write reflects your company's image and also gives an impression of you. Shirley will help you make sure it's a good one!

Don't miss this highly popular, effective and lively workshop!

Who Should Attend?

Department heads, managers, executives, secretaries, administrators, clerical officers, and any professionals who want to write better business correspondence.

Outline

Workshop Objectives
  • Identify the main challenges in today's business writing.
  • Appreciate the importance of good punctuation and sentence construction.
  • Identify old-fashioned phrases and jargon commonly used in writing.
  • Refresh and update your writing by using modern business language.
  • Apply the main rules of good business writing, particularly to emails.
  • Structure messages logically using Shirley's Four-point plan.
  • Develop better relationships through effective writing skills.
  • Analyse real business documents to improve format, style, language and tone.
  • Apply Shirley's special HEART-based formula for success in writing.
  • Ensure your messages are read, understood, remembered, and get results.

Speaker/s

Shirley Taylor has established herself as a leading authority in modern business writing and communication skills. She is author of 12 successful books, including the international best-seller Model Business Letters, Emails and Other Business Documents seventh edition, which has sold over half a million copies worldwide. With almost 30 years' experience in teaching and training, Shirley puts a lot of passion and energy into her workshops to make sure they are entertaining, engaging, practical and informative, as well as a lot of fun.

Shirley is proud to have been 2011-12 President of Asia Professional Speakers Singapore, a member of the Global Speakers Federation. 
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ABOUT STTS

At STTS Training, we specialise in providing business training in communication skills, presentation skills, leadership skills, personal effectiveness and other skills that can enhance your personal and career success. Training can be provided in Singapore, Malaysia, other areas in Southeast Asia, and beyond. We run popular public workshops every month, and all programmes can be customised for in-house training.

Founder Shirley Taylor is a popular business trainer and author of several international bestselling books, including Model Business Letters, Emails and Other Business Documents seventh edition. Shirley works closely with professional, experienced, business trainers to make sure every workshop is practical and engaging, full of valuable tools, helpful guidelines and powerful action steps for business success.




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