Performance Leadership model: Manage Change and Improvement

Changes in the workplace are inevitable in the modern day life. Thus, managing change is ever more so critical. As a leader, your team looks to you not only for direction in achieving corporate objectives, but also on how you would make sense of the need to change and improvement. Therefore, as a leader focused on performance, you need to define change for your team, help them break down the issues into manageable portions, and give them a framework to use when they have to plan for change.

This Performance Leadership program gives practical guidance on how to lead a dynamic change process that will enable the management of the organization to make better, faster decisions and provide increased opportunities. Participants will learn to widen and develop their leadership skills and be in a position of influence to lead and manage change.

Learning Objectives

Upon completion of this program, participants will be able to:

• Understand the key process of change
• Lead and implement change at various levels within an organization
• Demonstrate clear communication in the change process
• Apply various strategies and techniques to guide their team through the change process
• Support their team  to embrace process and organizational change

Target Audience

Department heads, managers and supervisors who wish to become successful change leaders.

Linda Tan-Spicer

Senior Consultant/ Trainer

With over 20 years of experience as a professional trainer, Linda Tan-Spicer has vast experience in both the public and corporate sectors. Through her enthusiastic and innovative approach, she possesses the ability to capture and inspire her audience to learn. Her passion for educating and sharing exudes through her vibrant personality which is critical in a training environment. 

Linda holds a degree in Applied Psychology and a Master degree in Guidance and Counseling. She is also among a limited pool of trainers who are recognized by Singapore’s Workforce Development Agency to plan, design, and conduct competency-based training and assessments. Her areas of development expertise include leadership effectiveness, customer service, individual performance, problem solving and interpersonal communication skills.

Currently, Linda’s research effort has been focused on assisting organizations develop innovative and practical strategies for improved workplace performance, especially in the areas of leadership development and customer service. She is instrumental in applying her in-depth knowledge and talent in Adult Learning Psychology to design and develop learning interventions that are both effective and engaging.

Armed with an in-depth understanding of Psychology, Linda is also effective in conducting counseling and coaching sessions to help individuals tackle their workplace challenges and improve their performance. During such sessions, she consistently helps individuals to identify their problem areas, overcome blind spots and develop new perspectives in their work.

Clients have often commented on her creative approach in training, which makes learning highly effective and fun. Linda sees herself as a facilitator and conducts her program in a highly interactive manner by injecting role-plays, discussions, presentations and games in her training. Some common remarks made by Linda’s workshop participants are:

• Linda is highly energetic and her enthusiasm is contagious. She has made what was potentially a boring topic and made it thoroughly enjoyable, thus giving us a chance to walk away with some valuable lessons.
• She explains things very well and very prepared when we have a question to ask her. She is confident in what she does.
• The trainer was professional and provided us with lots of useful skills to handle customers. The class was fun and most importantly there was teamwork.
• A very good presenter, clear and concise and able to draw response, interest and participation from the class.